Step 1. Open the Kingshiper official website, Scroll down the page, and click Contact Us at the bottom right.
Step 2. Email us at [email protected] or directly submit your questions online.
Our Support Team is Available from 09:00 AM to 22:30 PM Monday to Friday, 9:00 AM to 20:00 PM UTC+8 on weekends. If we didn’t reply to you timely, it is highly possible that we are currently having backlogs. We will reply to you immediately once we see your email.
Monday to Friday (UTC+8): 09:00-22:30
Weekends and Holidays (UTC+8): 09:00-20:00